evdm
elize van der merwe

1 reviews | Active since Feb 2015

16 Feb 2015, 16:25

66% Rebate on paid account special offer

Enquiry: 703116 / 829299 / 939609 / 949172 / ***<br> <br> It was advertised last year that if you paid your etoll account that you will get a 66% discount. By this time I was already registered and paid almost R1700.<br> <br> I have been sending emails and spent hours on the phone to get this rebate paid to me.<br> <br> They would rather give you a new reference number and then respond with closing the reference ... reason for closure: Your enquiry is still in progress. You will be notified as soon as it is resolved. <br> <br> What a JOKE!<br> <br> You can never speak to a supervisor when you phone and after 8 months of battling I wish I never paid my account to start off with.<br> <br> Does it not count for anything in this country if you are a law abiding citizen who pays the bills as needed and just ask back what was offered to me by the company.<br> <br> Really really bad service!!!!

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Replies (1)
Sanral
Sanral's reply17 Feb 2015, 09:48
Official
Hello lilfriend,

Thank you for your query, it is receiving attention. SANRAL will revert with a response.