SANRAL SUCKS!!!!!!

I am actually one of the people who HAS an e-tag in my car. I am travelling soon and one of the useful things of a tag is to go through tolls without stopping. I am trying to load (more) money onto my e-tag (it is already in positive) but I cannot. ABSA will not let me and on their website, SANRAL gives me a question to retrieve my password which I never set. Then it tells me to call customer service. I recall having big issues previously with trying to PAY an account. I loaded money onto it YEARS ago as I do not travel on the freeways often and cannot recall a password from years ago. SANRAL if you make it THIS difficult to LET someone PAY YOU - then you are just a ridiculous company. I have had endless problems since I decided to become one of the FEW people who actually has this stupid flipping tag.

And you know what will happen when I go though the toll? I will need to pay with cash AND THE TAG WILL BEEP AT ME FOR NOT HAVING ENOUGH MONEY AND CHARGE ME EXTRA FEES.

SANRAL - you are useless - no wonder everybody HATES you. Even those of us who abide by your rules. I get yelled at by almost everyone i meet for even having a tag.

Im just going to remove it from my car and ignore the charges like EVERYONE ELSE IN THIS COUNTRY