Sanral are *******

I made a payment of R 500 and another of R 50, neither are reflecting on my account. The bank has confirmed that the merchant that has received the funds is sanral, I have sent sanral proof of payment in various formats many times. They merely send a response that the matter is resolved,but my account remains suspended and the money does not reflect. They are *******. I will not be paying at toll gates any longer. Push the boom open or tailgate.