Problem Resolved! :)

Tumi Moatshe from the SANRAL call centre deserves a special mention. After weeks of no response after sending a couple of emails to SANRAL, I called the call centre and Tumi swiftly assisted me with my enquiry. He listened to the problem, repeated it back to me to ensure he understood correctly and then followed up with me throughout the day resolving the issue within a matter of hours. I'm speechless! His attitude was great. He is an asset to your company.