Missing money, *******????

<p>I have since April this year been fighting a loosing battle with SANRAL since April.</p> <p>My dad - a senior citizen road under a gamtree last year. We paid R 10, but unfortunatly to registered users account. I have send 2 emails = references ********** and ********** . I have made countless phonecalls. My last call, I spoke to Jane VPC call centre manager call ********** 897. This lady was super, she found my email, sent to the accounts department and called me to confirm she had done her bit. 1 Week later, no feedback from accounts - no email or phonecall. I am not phoning again, I am tired.</p> <p> </p> <p>I want this resolved.</p> <p> </p> <p>The person you are not sorting out is an elderly man that panics everytime he gets a bill. He will probably never in his life go under a gamtree. PLEASE ALLOCATE HIS MONEY. IT IS SIMPLE. YOU HAVE HAD MONTHS TO DO IT.</p> <p> </p> <p>I go under gamtrees frequently and WAS a paying user. I will not pay Sanral another cent until you sort this out. </p> <p> </p> <p>Kind regards</p> <p>Marta</p>