NO REFUNDS, BAD SERVICE!!!!!!!!!

The star is for the day well spent with family. So we went to Cape point on the 14th Sep 2019(all parks free) and upon arrival we were asked for our identification, I had my license and my wife had her learners license but it was in the car we never knew.We had to pay R303 international price, so if you give a SA driver's license and my wife says her I.D is at home how do you charge international prices.Anyway we paid as I never knew the prices I thought its just free and went in had a nice day , then we found the learners license of my wife and thought we would query it as the lady at the reception , as she wanted any form of identification, her words was anything. We left and stopped at reception only for them to say there's no refunds, this is *****ing people's money because why firstly charge international prices for SA citizens and then you don't want to refund when we in the park and find identification.Very bad customer service, won't go there again, ******s ***** your food out your car and off your tables. Please people stay away. Other places deal so much better with you regarding service and do your research.