CJ
C J
1 reviews | Active since Sept 2012
21 Dec 2015, 18:20
False advertising at Wilderness SAN Park
We booked into SAN Parks Wilderness for quiet rest and a view of the river and mountains as described in their advert but we were horribly surprised to be paying a fortune for an endless view of caravans and the sounds of screaming children and drunken adults. This is certainly not what is portrayed in their adverts. A horrible deception indeed.
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Sanparks's replyOfficial
22 Dec 2015, 09:02Hello Carmen0204,
We acknowledge receipt of your feedback dated 21 December, regarding your recent experience during the visit to Wilderness National Park. Thank you for taking time to write to us. We value visitors feedback as it assists us in improving the organisation service standards.
We regret the disappointment and inconvenience suffered during your stay at Wilderness National Park. Your feedback has been forwarded to the management concerned to investigate and respond within 2 working days.
We appreciate your continued support and loyalty.
Kagiso Tlhobolo
Senior Manager: Tourism Standards
South African National Parks
Tel: ***
Fax: ***
Cell: ***
643 Leyds Street, Muckleneuk
We acknowledge receipt of your feedback dated 21 December, regarding your recent experience during the visit to Wilderness National Park. Thank you for taking time to write to us. We value visitors feedback as it assists us in improving the organisation service standards.
We regret the disappointment and inconvenience suffered during your stay at Wilderness National Park. Your feedback has been forwarded to the management concerned to investigate and respond within 2 working days.
We appreciate your continued support and loyalty.
Kagiso Tlhobolo
Senior Manager: Tourism Standards
South African National Parks
Tel: ***
Fax: ***
Cell: ***
643 Leyds Street, Muckleneuk
Sanparks's reply22 Dec 2015, 09:02
Official
Hello Carmen0204,
We acknowledge receipt of your feedback dated 21 December, regarding your recent experience during the visit to Wilderness National Park. Thank you for taking time to write to us. We value visitors feedback as it assists us in improving the organisation service standards.
We regret the disappointment and inconvenience suffered during your stay at Wilderness National Park. Your feedback has been forwarded to the management concerned to investigate and respond within 2 working days.
We appreciate your continued support and loyalty.
Kagiso Tlhobolo
Senior Manager: Tourism Standards
South African National Parks
Tel: ***
Fax: ***
Cell: ***
643 Leyds Street, Muckleneuk
We acknowledge receipt of your feedback dated 21 December, regarding your recent experience during the visit to Wilderness National Park. Thank you for taking time to write to us. We value visitors feedback as it assists us in improving the organisation service standards.
We regret the disappointment and inconvenience suffered during your stay at Wilderness National Park. Your feedback has been forwarded to the management concerned to investigate and respond within 2 working days.
We appreciate your continued support and loyalty.
Kagiso Tlhobolo
Senior Manager: Tourism Standards
South African National Parks
Tel: ***
Fax: ***
Cell: ***
643 Leyds Street, Muckleneuk