Discussing service from Sanparks

Tried to make a booking online and would not work on checkout as it did not give the Pensioner discount as advertised on their web page. So now we send them an email with the 3 lodges and camps we want to book for the month of November, and no reply, jut an automatic reply stating a case number we will get back to you in 24 hours, not sure how their clock works but no call back only an email stating our case has expired and it is closed. So then we called their number on the web page, well... 1. First call took 1hour and 23 minutes and we were cut off 2. Second call 36 minutes and cut off again. 3. Third call 18 minutes and guess what cut off again.

The prices on the web to the prices from renovations 2 days later are more expensive before the Pensioner discounts plus they add in some community fee per booking of R300. We have been members of the Wild card system for over 14 years, now we see why Tourism in South Africa is going down the toilet