Almost assaulted by staff at associated Sanparks and Operational Manager Thato Tshukudu ignores emails

<p>We visited the Royal National Park which is part of the Sanpark network. When we arrived, a very rude gate staff member asked for my Wild Card which I promptly presented. He then asked for my receipt (when I renewed the membership) and I informed him that I do not keep these, as they fade within weeks. He then abrubtly said we must leave. Apart from the embarrasment in front of my family which was supposed to be wonderful, he was very rude. I then asked him for his name which he refused to give me. I then decided to take a photo of him so I can report this matter. As I tried to take a photo, he almost assaulted me (if I had not stop him he would have hit me). All this I have available on video and photos. After I complaint to Sanparks / Wild Card, I inisited on an apology which I received, however the Operational Manager was on leave and rep**** only 7 weeks after the incident - this after numerous emails requesting feedback. The email I received was full of incorrect information and facts and I rep**** with the correct information, however, Thato now refuse to reply to any emails - yes, the Operational Manager refuse to accept the correct information. I think I whould warn fellow park *****s of this incident and the lack of response!</p>