No Refund 6 months and counting.

I am in utter disbelief at the lack of progress in processing my refunds, despite my efforts over a period of several months. It's as if my requests have fallen on deaf ears.

The outstanding amount owed to me has ballooned to an astonishing R9582. Let that sink in – an amount that is rightfully mine, yet seemingly impossible for your company to acknowledge and return to me.

Just in case you're interested in putting a face to the frustration, my member nr is ***. But who am I kidding? Clearly, you're not interested in making any real progress, as evidenced by my interactions with your so-called "customer service" representatives:

- On 31 July, I had the pleasure of speaking with Wa……., reference number ***. - On 8 June, I engaged with a Ru……, reference number ***. - On 23 May, Na……., reference number 8***2. - And let's not forget the dynamic duo of incompetence – No…….. (team leader) and Ph…….. – who I had encountering on 24 April.

Do your job, process my refunds, and salvage what little remains of your reputation