BLACKLISTING CUSTOMERS BECAUSE OF THEIR SHOCKING ABILITIES
Pretty much in line with all other complaints however they still do this. I registered with this company about 4 years back, paid that year and have not heard from them since. Business went bad, company closed. Now they are charging me for this year, and want to blacklist me, they have had no communication from me, playlists or even annual fee renewals. Now they are blacklisting me for 2016 Fee, I have no invoice, I have not received service from them for 3 years and I can promise you they cannot prove any service has been provided. SAMRO you prove I have paid between inception and 2016 , you prove invoice was sent to me, and you show me the playlists submitted and I will pay, but you will not be able to...how do you justify a fee for 2016? BEWARE OF THIS COMPANY - SHOCKING SERVICE - CHARGE WHEN THEY WANT AND THEN TRY AND BLACKLIST. I cant wait for their response and to have a "chat" with top management. Lets see if they even respond.
Hi Neville
Please note that your query has been escalated and we have the following feedback for you in this regard,
- You had emailed Annwen with the query on Friday and she has responded to him this morning. The Sales manager has also advised that she has just signed off the termination of the account and also requested our credit control to inform credit call not to send any more letters to the client.
We hope this is in order and apologies for any inconvenience caused.
Kind Regards
SAMRO
Hi Neville
Please note that your query has been escalated and we have the following feedback for you in this regard,
- You had emailed Annwen with the query on Friday and she has responded to him this morning. The Sales manager has also advised that she has just signed off the termination of the account and also requested our credit control to inform credit call not to send any more letters to the client.
We hope this is in order and apologies for any inconvenience caused.
Kind Regards
SAMRO
