LN
Lindokuhle N

1 reviews | Active since Nov 2024

26 Nov 2024, 10:13

Well my father passe...

Well my father passed away december 2022 so we started to claim february 2023 since then no one called us or send us any forms when ever we calling we were always told that the claim is still in investigation till now nevember 2024 when i sent them the forms and our documents and they rejected it due to period of time how is that possible i will never recommend it to anycompany its a ****

0
Replies (1)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply27 Nov 2024, 16:26
Official
Dear Lindokuhle
We are sorry to hear about your experience, this is not the service we aim to offer to our members.
Your concern will be attended to immediately and feedback will be provided as soon as possible by one of our service agents who will call you directly.
Kind Regards
Salt EB