JR
JM R
1 reviews | Active since Nov 2013
20 Nov 2023, 14:20
Very Poor Service
It is impossible to get hold of anyone to help you. They had a tracing agent contact me 23 weeks ago re my late fathers fund, all my documents were sent in and no feedback as yet. I have called (calls drop when you've been holding for a long time which is very fraustrating) tried the tracing agent too for feedback, she says all was sent and query logged but no feedback at all recevied. what is going on please may i just have an update!
Helpful (0)
Replies (1)0
Replies (1)
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
10 Jan 2024, 10:36Dear JM Rossouw
Thank you for bringing your concerns to our attention. We have received your complaint and are currently reviewing the details. Rest assured, we take your feedback seriously and will respond to you via email at the address on record on your policy.
Regards
SALT EB
Thank you for bringing your concerns to our attention. We have received your complaint and are currently reviewing the details. Rest assured, we take your feedback seriously and will respond to you via email at the address on record on your policy.
Regards
SALT EB
Salt Employee Benefits (Pty) Ltd.'s reply10 Jan 2024, 10:36
Official
Dear JM Rossouw
Thank you for bringing your concerns to our attention. We have received your complaint and are currently reviewing the details. Rest assured, we take your feedback seriously and will respond to you via email at the address on record on your policy.
Regards
SALT EB
Thank you for bringing your concerns to our attention. We have received your complaint and are currently reviewing the details. Rest assured, we take your feedback seriously and will respond to you via email at the address on record on your policy.
Regards
SALT EB