sN
sybil N

1 reviews | Active since Jul 2017

18 Sept 2017, 08:49

Very bad service

Please be so kind and assist as this is probably the 10th time that we contacted regarding the provident fund

Firstly all the relevant documents was sent but before they were sent my husband spoke to a lady and was advise that a claim for Odyssey the company he was working for in 2010 and left in 2011 that he never claimed provident fund however she will in the meantime process the claim

A few days later we sent the documents for Saber VIP and I spoke to a lady with the name of Monica and was advise that all is in order and pay out will be done in 15 working days. In this week of the 11 September 2017 a pay-out was done of R700 and my husband Mr ED nyl contacted the call centre again and there he was advise that the pay out of the company (Oddesey) wont be done due to that contributions has not been made by Saber Tactical…Saber tactical don’t exist and went bankrupt as per previous employees and we can’t trace any of the Directors that was working for the company.

I spoke to Dineo on the 14th of September and gave her Mr Nyls id number as well as his phone number and she promised that she will phone him back ,,,still today we he did not receive a call,,,

 How do we go about getting the funds that is liable to him to be paid out cause Saber Tactical don’t exist anymore  Why is it when we phone its always different outcome from the previous days

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Replies (5)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply01 Nov 2017, 14:39
Official

Please contact us at *** so that we can be of assistance and resolve this matter soonest. Best wishes, SALT Employment Benefits

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sybil N's update01 Nov 2017, 14:43
Reviewer Update
an email was sent to this email address provided and never a response however I sent you an email
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply01 Nov 2017, 22:34
Official

Dear Sybil, we have responded, please have regard to our email sent on 1 November at 10:34pm . Best wishes, SALT Employee Benefits.

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sybil N's update03 Nov 2017, 09:23
Reviewer Update
hi I never receive an email as per above correspondence kindly advise to which email address you responded to
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply03 Nov 2017, 11:46
Official

Dear Sybil, we responded to the following address: *** Kindest, SALT EB