Useless service provider

I applid for my claim in the 7 of january 2025 til dis day i have not received my withdrawal wenever i call i get told different stories all customer care agebts say is check in 10 days last time i called i was told sars rejected my claim when i called sars they said they sent the fund my tax directive on the25th of February but i still didnt get my money ..they only reply on positive reviews on helo peter you will notice they say the same tings on email and call