MM
Melisizwe M
1 reviews | Active since Dec 2019
19 Jan 2026, 04:25
Unprofessional conduct
since April-May 2025 i made my withdrawal amount. I have been calling them so much i do not know how much airtime i have spent on them.
1. I am withdrawing all my money. Fine they take my forms. 2. The problem started when i was doing status on my application.
imagine from April you are getting one message from every call you make after 10 working days. Which they tell you "we have escalated your problem to our administrator they will forward your process fast.
Guess what still waiting even today.
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Salt Employee Benefits (Pty) Ltd.'s replyOfficial
19 Jan 2026, 08:11Dear Melisizwe,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
Salt Employee Benefits (Pty) Ltd.'s reply19 Jan 2026, 08:11
Official
Dear Melisizwe,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.