TK
Thamsanqa K

1 reviews | Active since Mar 2023

12 Apr 2023, 20:26

Unpaid claims

I made a claim in November 2022, at salt offices in midrand. they told me I will receive my payment in February 2023. now when I call, they said they don't know when the they will pay out. I'm in need of that money cuz I'm unemployed.

0
Replies (13)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply13 Apr 2023, 07:57
Official
Dear Mr Thamsanqa Koma
We acknowledge your review on Hello Peter. We have reached out to you via cellphone and directs to voicemail. We have send you an email and await on your response. 
Salt Employee Benefits
TK
Thamsanqa K's update14 Apr 2023, 06:55
Reviewer Update
I didn't get a call from you guys and no email was sent, is this a joke on your side or you enjoy seeing south Africa safer from your hands?
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply14 Apr 2023, 07:28
Official
Dear Mr Thamsanqa Koma
We acknowledge your review on Hello Peter. We have reached out to you via cellphone and directs to voicemail. We have send you an email and still await on your response. 
Salt Employee Benefits
TK
Thamsanqa K's update17 Apr 2023, 22:30
Reviewer Update
At this point I don't know who are you trying to convince, coz you know you didn't call me nor send an email. Every time I call, you give me a new date and a bad excuse. The company is nothing but a ****. Just tell me you won't pay so I can try and move on. I'm unemployed and I told myself I'd do something that will help me out of this situation with that money and are just making it harder for me.. hate is a strong word but I hate you at this point.....
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply18 Apr 2023, 10:44
Official
Good day 
Thank you for your Hello Peter review.
We endeavours to investigate the matter with a commitment to responding to you within 24 hours. We will resolve the matter with the utmost of urgency.
Salt Employee Benefits 
TK
Thamsanqa K's update22 Apr 2023, 20:31
Reviewer Update
At this point I'm hopeless . what salt is doing it's nothing but emotional abuse. I have a daughter who's 12 years old . Her name is Kuhle. She needs winter clothes, since you are holding my money and refusing to pay me, can you kindly donate some clothes to her. Cuz clearly you do not want me to support my daughter.
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply24 Apr 2023, 10:53
Official
 Good day Mr Koma
We acknowledge your Hello Peter Review. One of our consultant will be in contact with you to resolve your query. We endevour to resolve your matter with utmost urgency.
Salt Employee Benefits 
TK
Thamsanqa K's update25 Apr 2023, 13:41
Reviewer Update
I just called the office, as always they give me a runaround they refuse me to talk to the manager. what is it that I must do to get what belongs to me. I'm really angry right now.Do you want me to come there blow my head off next to your clients so they see how this company is exploiting people for their money. Maybe my deat will raise awareness two peopl. give me my money or I swear to God I'm going to come to that ****en office
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply28 Apr 2023, 13:18
Official
Dear Thamsanqa Koma
We acknowledge your review on Hello Peter. And would like to confirm that contact has been made with you to explain the process of your matter.
For further assistance on any provident fund matters you may have, feel free to contact Salt Employee Benefits.
Salt Employee Benefits 
TK
Thamsanqa K's update02 May 2023, 10:38
Reviewer Update
Yes finally someone called me, sadly they told me nothing but lies. he said he will email me his contact were I'll have to call him if I have a query obviously hi didn't. Told me he will go there personally talk to them about this issue. clearly he didn't, cuz I just called, they no longer answer my calls. spoke to them online they fail to resolve my issue.
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply02 May 2023, 10:48
Official
Dear Thamsanqa Koma
This is to confirm that contact has been made with you by one of our consultants explaining the status of your claim and process.
For further assistance feel free to contact Salt Employee Benefits.
Salt Employee Benefits
TK
Thamsanqa K's update04 May 2023, 10:18
Reviewer Update
At this point I have nothing to say to you people. You ar nothing but ****s. All I have to do is come to your office.
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply08 May 2023, 12:00
Official
Dear Thamsanqa Koma
Thank you for your Hello Peter review. Our records indicates that our consultant, Thabo Rarani, has made contact with you telephonically and on email advising on the status and process of your matter. We will further escalate the matter for further contact. 
Salt Employee Benefits