Unanswered Calls, Broken Promises, No Help

If zero stars were possible, I’d give them negative zero. I’ve been trying to get assistance since December 2024, constantly sending emails and making follow-ups as instructed—every 10 days—with absolutely no results. The worst part is their customer service: they either take over an hour to answer calls or don’t answer at all. It’s incredibly frustrating and unprofessional. I’ve been patient for months, but this level of service is simply unacceptable. Avoid them if you value your time and peace of mind.