AB
Annetjie B

1 reviews | Active since Dec 2023

23 Nov 2024, 09:08

Totally dissapointment

I'm having some system issues. Salt employee bennifits say the system is holding the payment back. Not even the IT guys can sort it out. Its 7 weeks now. Every week they say i must wait 7 working days. I send emails to alot of managers, who is just passing it on to juniors. This money is supposed to be for emergency s Im so dissapointed in this provident fund.

0
Replies (1)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply27 Nov 2024, 16:31
Official
Dear Annetjie
We are sorry to hear about your experience, this is not the service we aim to offer to our members.
Your concern will be attended to immediately and feedback will be provided as soon as possible by one of our service agents who will call you directly.
Kind Regards
Salt EB