AB
Alvin B

1 reviews | Active since Jun 2024

20 Nov 2024, 13:51

Total disbelief

Up until now...I haven't received any form of communication regarding my fund claim since July...apparently they had to update their system for the 2-pot and I could only be assisted after September! We are in November now! Why doesn't this company want to pay people their monies??? This is a serious problem! How long will they keep my money??

0
Replies (1)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply20 Nov 2024, 15:16
Official
Dear Alvin
We are sorry to hear about your experience, this is not the service we aim to offer to our members.
Your concern will be attended to immediately and feedback will be provided as soon as possible by one of our service agents who will call you directly.
Kind Regards
Salt EB