The experience I had it is that they take time to make payments, and if they are experiencing problems they don't notify their clients soo that to understand and being patient

Dear Tumisang
We are sorry to hear about your experience, this is not the service we aim to offer to our members.
Your concern will be attended to immediately and feedback will be provided as soon as possible.

We apologise once again for the unsatisfactory service received from us.
Kind Regards
Salt EB