KM
Kagisho M
1 reviews | Active since Aug 2012
26 May 2023, 12:33
Salt Slow Payout Process
Ive been trying to call your department,no answer.My claim was submitted end of March 2023 and still no payout.What is the turn around time because your website says 21working days and its been more than that now.I need to know whats the hold up with my pension payout asap please
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Replies (3)
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
26 May 2023, 14:05Dear Mr Mokgotho
Thank for your Hello Peter review. Transport Sector Retirement Fund claim process turnaround time at current is 8 - 12 weeks. Our records indicates that we received your claim forms 05/04/2023 which is now 7 weeks. You claim is still in process and will be finalized within the next 3 weeks. Salt Employee Benefits
Thank for your Hello Peter review. Transport Sector Retirement Fund claim process turnaround time at current is 8 - 12 weeks. Our records indicates that we received your claim forms 05/04/2023 which is now 7 weeks. You claim is still in process and will be finalized within the next 3 weeks. Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply26 May 2023, 14:05
Official
Dear Mr Mokgotho
Thank for your Hello Peter review. Transport Sector Retirement Fund claim process turnaround time at current is 8 - 12 weeks. Our records indicates that we received your claim forms 05/04/2023 which is now 7 weeks. You claim is still in process and will be finalized within the next 3 weeks. Salt Employee Benefits
Thank for your Hello Peter review. Transport Sector Retirement Fund claim process turnaround time at current is 8 - 12 weeks. Our records indicates that we received your claim forms 05/04/2023 which is now 7 weeks. You claim is still in process and will be finalized within the next 3 weeks. Salt Employee Benefits
KM
Kagisho M's updateReviewer Update
26 May 2023, 14:14Thanks you for the response.I will check back in 3 weeks if I receive nothing by then
KM
Kagisho M's update26 May 2023, 14:14
Reviewer Update
Thanks you for the response.I will check back in 3 weeks if I receive nothing by then
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
26 May 2023, 14:15Please provide us with feedback as soon as you receive your payment. Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply26 May 2023, 14:15
Official
Please provide us with feedback as soon as you receive your payment. Salt Employee Benefits