Provident fund

Hi guys my name is Zukile Mninzi, am currently unemployed, I used to work for G4S, and here is my story: On the 12/01/2023 I got dismissed from G4S, on the 26/01/2023 I've app**** for provident fund, my documents were emailed to Salt by G4S, 8 weeks later I made a follow up regarding my payment, it was 29/03/2023 only to find out they haven't seen the email from G4S until that moment when I called them, they told me that the person who sent the email should have called them immediately after sending those documents because they're dealing with lots of emails. They apologize for the inconvenience, while also confirming that all my documents are correct as required, I must wait for another 2 to 3 months before I got paid. In June I made another follow up, I don't remember the date, they apologized again saying that they'll escalate the process, they can see that I've been waiting for a long time, they gave me 15 days to make another follow up, am telling you up until now I haven't received my provident fund 😭😭😭