Poor customer service

Hello Peter as an unhappy client of Salt Employee Benefits i will keep on fighting for my money on this platform until they fix their customer service because its indeed a struggle to get hold of them to follow ups on my claim application,well I've been trying to call and findout how far is my application process but i can't get hold of these people ,the most painful thing is to listen to the robot on their call center until.you run out of airtime ,i buy airtime with money not stones ,im sleeping on a hungry stomach while i worked and submitted every required documentation they required ,why cant you just pay my money which i worked hard for it ,do i have to commit crime to pay bills and buy food while i worked ,this is painful and its frustrating ,no employee deserve to be emotional abused like this just pay my money ,you are good in posting nice pictures on social media platforms but the service you're offering is draining and disgusting ,we don't deserve such