NON PAYOUT PSSPF

NO PAYOUT-PSSPF

I was tracked down by a tracer regarding a payout for my deceased father from 2010. I had to get a letter of authority before I could claim the money.

This took me 5 visits to the High Court. I submitted all the documents they requested and to date every time I call the call centre I get a different story.

First they never got all the forms, I had to resubmit then I was told it would take 8 weeks before payment. Then I called again and was told it was waiting for trustee sign off and can still take 12 months.

Everytime I call there is a new story and nobody seems to know when we will be paid.

It is a situation of rude call centre agents and everyone giving you a runaround bearing in mind you are dealing with someone who has lost a parent and just wants everything finalized.

My father is Norman Oswald Holloway - ********** 076085