JM
Jane M

1 reviews | Active since Sept 2014

30 Jan 2018, 14:05

No response to email no pension payout

I emailed my pension fund documents in November on the 3rd 2017 and to date haven't received my pension pay out.

After following up on numerous occasions telephonically I am always told by the consultants at Salteb that I must call back after 10 days.

I wrote a review here and Nadine Blom from Salteb responded that I should email **********

I find her response ridiculous because I already emailed the ********** email address and did not receive any feedback or acknowledgment of my email. I emailed them on the 26th of January 2018.

Why must I struggle for Salteb to pay me my dues.

Their service is appalling.

0
Replies (1)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply08 Feb 2018, 13:42
Official

Dear Mrs Masamba. I would like to confirm that the claim has been finalised and that our team has communicated same to you. Kindest, SALT EB Communications.