LB
Lelane B

1 reviews | Active since Jan 2012

02 Dec 2023, 08:12

No payment and delay in payment from Salt!

This is the worst company to deal with. My uncle passed on the 23rd if October 2023 and we have yet to have the funeral fund pay out. Wednesday 29 November we were informed by Amanda that it will be paid out in 48 hours, however this again did not happen. Any employers out there that has a find with them change immediately. We have referred this to an attorney, who immediately when he heard the name salt confirmed that this is the worst employee benefit company ever!

0
Replies (2)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply10 Jan 2024, 10:23
Official
Dear Lelane
Thank you for bringing your concerns to our attention. We have received your complaint and are currently reviewing the details. Rest assured, we take your feedback seriously and will respond to you via email at the address on record on your policy. 

Regards 
SALT EB
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply05 Feb 2024, 10:47
Official
Dear Lelane
We have reviewed your claim and l am pleased to confirm that your payout was made already.
Regards
SALT EB