SM
Sheila M
1 reviews | Active since Apr 2013
25 Jun 2019, 18:45
I'm so angry
We were ask to sent the documents for the claim for my late father since last year May 2018 and they told us to wait 12mnths and we did after that they keep quiet and when I ask them last month they told us they want other documents and we gave them and now when I ask them how far with the process they keep quiet. I think that what they doing to people so they can take the people money for themselves. I'm so angry right now cause my small brothers keep on asking me what is happening and I have no answer for them.
Helpful (0)
Replies (3)0
Replies (3)
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
23 Jul 2019, 10:19good day, apologies for the late reply kindly provide your father's ID number and company name to *** for further assistance
Salt Employee Benefits (Pty) Ltd.'s reply23 Jul 2019, 10:19
Official
good day, apologies for the late reply kindly provide your father's ID number and company name to *** for further assistance
SM
Sheila M's updateReviewer Update
23 Jul 2019, 15:43I spoke to Khanyisile Dlamini and she sent me an email telling me she had sent my father's documents to management for locations and signature but since then I haven't heard anything from her. It been a year and nothing from you guys but you told us we must wait 12mnths and we did. To been honest your apologies it not accepted my brother's and I are very upset angry about this company.
SM
Sheila M's update23 Jul 2019, 15:43
Reviewer Update
I spoke to Khanyisile Dlamini and she sent me an email telling me she had sent my father's documents to management for locations and signature but since then I haven't heard anything from her. It been a year and nothing from you guys but you told us we must wait 12mnths and we did. To been honest your apologies it not accepted my brother's and I are very upset angry about this company.
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
14 Mar 2023, 12:44Dear Sheila MadlalaYour review on Hello Peter is duly noted. We would like to confirm that your case has been resolved and closed off accordingly.
If you have not received the desired outcome of the claim process, kindly contact Salt Employee Benefits with the provident fund member's details to possibly investigate andresolve the matter accordingly.
Salt Employee Benefits
If you have not received the desired outcome of the claim process, kindly contact Salt Employee Benefits with the provident fund member's details to possibly investigate andresolve the matter accordingly.
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply14 Mar 2023, 12:44
Official
Dear Sheila MadlalaYour review on Hello Peter is duly noted. We would like to confirm that your case has been resolved and closed off accordingly.
If you have not received the desired outcome of the claim process, kindly contact Salt Employee Benefits with the provident fund member's details to possibly investigate andresolve the matter accordingly.
Salt Employee Benefits
If you have not received the desired outcome of the claim process, kindly contact Salt Employee Benefits with the provident fund member's details to possibly investigate andresolve the matter accordingly.
Salt Employee Benefits