FS
Francois S
1 reviews | Active since May 2023
10 May 2023, 16:35
How much longer until Payout
Good day, I submitted all the relevant documents to Sanlam who in turn have submitted the documents onto Salt beginning of March 2023. Salt has confirmed that they have received the documents and it has been in the Admin department for the past 2 weeks. I am so desperate for the payout as I need to pay school fees, house rental and living expenses. I was told the payout takes 21 days once all the necessary documents were received. I have spent so much money on calls to Salt which resulted in not one call being answered only an answering machine. Please could someone call me on my cell *** or email me on *** urgently as I need to give feedback to my landlord and child's school.
Helpful (0)
Replies (10)0
Replies (10)
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
11 May 2023, 07:50Dear Mr Francois Schwarz
We acknowledge your review on Hello Peter. Our consultant will be in contact to investigate and resolve your inquiry.
Salt Employee Benefits
We acknowledge your review on Hello Peter. Our consultant will be in contact to investigate and resolve your inquiry.
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply11 May 2023, 07:50
Official
Dear Mr Francois Schwarz
We acknowledge your review on Hello Peter. Our consultant will be in contact to investigate and resolve your inquiry.
Salt Employee Benefits
We acknowledge your review on Hello Peter. Our consultant will be in contact to investigate and resolve your inquiry.
Salt Employee Benefits
FS
Francois S's updateReviewer Update
11 May 2023, 08:07Good morning, I have seen this same message pop up on numerous replies, I'm hoping that someone will call me this morning. This is urgent!
FS
Francois S's update11 May 2023, 08:07
Reviewer Update
Good morning, I have seen this same message pop up on numerous replies, I'm hoping that someone will call me this morning. This is urgent!
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
11 May 2023, 08:29Good day Mr Schwarz.
Our consultant will surely contact you and assist with your matter. We endeavour to attend to your matter with utmost urgency.
Salt Employee Benefits
Our consultant will surely contact you and assist with your matter. We endeavour to attend to your matter with utmost urgency.
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply11 May 2023, 08:29
Official
Good day Mr Schwarz.
Our consultant will surely contact you and assist with your matter. We endeavour to attend to your matter with utmost urgency.
Salt Employee Benefits
Our consultant will surely contact you and assist with your matter. We endeavour to attend to your matter with utmost urgency.
Salt Employee Benefits
FS
Francois S's updateReviewer Update
11 May 2023, 08:36Yes so you say, but I am still awaiting a consultant to call me. Not sure how long one needs to wait.
FS
Francois S's update11 May 2023, 08:36
Reviewer Update
Yes so you say, but I am still awaiting a consultant to call me. Not sure how long one needs to wait.
FS
Francois S's updateReviewer Update
11 May 2023, 08:47So once again, to be told you've waiting on SARS but you can't tell me when you submitted my documents to SARS? So now I must still wait for how long?
FS
Francois S's update11 May 2023, 08:47
Reviewer Update
So once again, to be told you've waiting on SARS but you can't tell me when you submitted my documents to SARS? So now I must still wait for how long?
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
11 May 2023, 09:33Dear Mr Schwarz
As per contact to you by our consultant. You claim was submitted for tax with Sars and once we do receive clearance from Sars today, your funds will be released for payment immediately and funds should then reflect in your account within 48 hours.
Salt Employee Benefits
As per contact to you by our consultant. You claim was submitted for tax with Sars and once we do receive clearance from Sars today, your funds will be released for payment immediately and funds should then reflect in your account within 48 hours.
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply11 May 2023, 09:33
Official
Dear Mr Schwarz
As per contact to you by our consultant. You claim was submitted for tax with Sars and once we do receive clearance from Sars today, your funds will be released for payment immediately and funds should then reflect in your account within 48 hours.
Salt Employee Benefits
As per contact to you by our consultant. You claim was submitted for tax with Sars and once we do receive clearance from Sars today, your funds will be released for payment immediately and funds should then reflect in your account within 48 hours.
Salt Employee Benefits
FS
Francois S's updateReviewer Update
11 May 2023, 10:04Today is the 11 May 2023. I will see if the funds will appear in my account in 48hrs.
FS
Francois S's update11 May 2023, 10:04
Reviewer Update
Today is the 11 May 2023. I will see if the funds will appear in my account in 48hrs.
FS
Francois S's updateReviewer Update
13 May 2023, 10:06So what a surprise 48 hrs later and still no money.
FS
Francois S's update13 May 2023, 10:06
Reviewer Update
So what a surprise 48 hrs later and still no money.
FS
Francois S's updateReviewer Update
13 May 2023, 10:07What is going on?
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Francois S's update13 May 2023, 10:07
Reviewer Update
What is going on?
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
16 May 2023, 08:11Dear Mr Schwarz
Thank you for your review on Hello Peter. Please note that our records indicates that payment was processed on the 11th of May 2023. We will further investigate and provide feedback as soon as possible.
Salt Employee Benefits
Thank you for your review on Hello Peter. Please note that our records indicates that payment was processed on the 11th of May 2023. We will further investigate and provide feedback as soon as possible.
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.'s reply16 May 2023, 08:11
Official
Dear Mr Schwarz
Thank you for your review on Hello Peter. Please note that our records indicates that payment was processed on the 11th of May 2023. We will further investigate and provide feedback as soon as possible.
Salt Employee Benefits
Thank you for your review on Hello Peter. Please note that our records indicates that payment was processed on the 11th of May 2023. We will further investigate and provide feedback as soon as possible.
Salt Employee Benefits