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Theophilus
1 reviews | Active since Nov 2025
19 Nov 2025, 20:05
he doesn't care abou...
he doesn't care about the service and also i have been waiting for him to get back to me with my claim
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Replies (2)T
Theophilus's updateReviewer Update
19 Nov 2025, 20:20I putted a claim of my late father's estate and i have submitted all the documents and still no respond.. And what i hate the most every time i call them the line is always on voicemail and its been close to 8 months now.. The guy who helped me told to wait for month and that was 6 months ago.. His name was melusi dladla and i even wrote him emails still no respond..
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Theophilus's update19 Nov 2025, 20:20
Reviewer Update
I putted a claim of my late father's estate and i have submitted all the documents and still no respond.. And what i hate the most every time i call them the line is always on voicemail and its been close to 8 months now.. The guy who helped me told to wait for month and that was 6 months ago.. His name was melusi dladla and i even wrote him emails still no respond..
Salt Employee Benefits (Pty) Ltd.'s replyOfficial
20 Nov 2025, 08:51Dear Theophilus,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
Salt Employee Benefits (Pty) Ltd.'s reply20 Nov 2025, 08:51
Official
Dear Theophilus,
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.
We sincerely apologize for any inconvenience you have experienced. Your feedback is critical to us, and we are committed to resolving your concerns as promptly as possible. One of our representatives will be in touch with you shortly to provide further assistance.
Thank you for your understanding and patience.