TA
Tracey A

1 reviews | Active since May 2023

03 May 2023, 12:25

Dissapointing unprofessionalism

It has been 3months now still waiting for payout.No actual feedback regarding the delay of this payment...No straight answers when u ask about the duration of this payment....All documents submitted,money deducted from us....what is the Problem for the delay

0
Replies (9)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply04 May 2023, 09:35
Official
Dear Tracey AbrahamsWe acknowledge your review on Hello Peter.  We have reached out to you via email and awaiting on your response in order to provide you with the assistance you require.
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply04 May 2023, 09:40
Official
Dear Tracy Abrahams
We tried reaching you on your cell phone and rings unanswered. We have further send you anemail and await on your correspondence in order to investigate and resolve your matter accordingly, 
Salt Employee Benefits
TA
Tracey A's update04 May 2023, 09:58
Reviewer Update
Good day

I acknowledge your call that i have missed,please do call again,i tried calling back but im forever on the line,I have not recieved any mails please send to *** or ***
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply08 May 2023, 11:25
Official
Dear Tracey
We have been trying to reach you with no success. We have resent communication to both provided email addresses. Kindly contact Salt in order to investigate and resolve your matter accordingly.
Salt Employee Benefits
TA
Tracey A's update08 May 2023, 12:38
Reviewer Update
Good day

I''ve responded to Mails recieved.

Ill be waiting for reponse from your team
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply08 May 2023, 13:56
Official
Dear Tracey
We acknowledge receipt of your email. We will investigate your matter and provide feedback within the next 48 hours.
Salt Employee Benefits
TA
Tracey A's update08 May 2023, 14:33
Reviewer Update
...THANK YOU,COULD WE KEEP THE COMMUNICATION VIA EMAILS PLEASE
TA
Tracey A's update11 May 2023, 11:07
Reviewer Update
After numerous unsuccesfull calls,35 emails even going to the extent of using other platform,i am still waiting for feedback its been more than 48hours now,no feedback.
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply16 May 2023, 10:05
Official
Dear Tracy Abraham
Thank you for your review on Hello Peter. We would like to confirm that your payment has been processed on our side and should reflect in your account within the next few days. Our consultant will be in contact with you to confirm the details accordingly.
Salt Employee Benefits