cG
christel G

1 reviews | Active since Dec 2022

15 Dec 2022, 14:18

death claim

We are struggling since September with a death benefit claim,excuse upon excuse VERY POOR SERVICE

0
Replies (2)
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply07 Feb 2023, 14:49
Official
 
Dear Sir/Madam, 
 
Your message is duly noted. SEB endavours to investigate the matter with a commitment to responding to you by within the next 24 hours. We would like to apologise for the delay in response but hope to resolve the matter with the utmost of urgency.
Kind regards
Salt Employee Benefits
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply10 Feb 2023, 13:42
Official
Dear Madam
We would like to confirm as per communication from our Death Claims division on the 27th of January 2023, your query has been acknowledged and in process. We will provide you with a comprehensive response as soon as the case has been finalised.
Kind regards
Salt Employee Benefits