HB
Hayden B

1 reviews | Active since Dec 2020

08 Mar 2023, 13:17

CLAIM ISSUE

Trying to chat with their online consultants/agents to find out about my claim process since submitted about a month ago, no response from any of them.

0
Replies (2)
HB
Hayden B's update08 Mar 2023, 13:40
Reviewer Update
Been trying to call them on ***, NO answer whatsoever, just rings and beeps afterwards.
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply08 Mar 2023, 14:20
Official
Dear Hayden Bezuidenhout
We acknowledge receipt of your Hello Peter review. We tried contacting you on your cellphone number with no response.  NBCEI claim withdrawal turnaround time from date of complete documents received is 8 - 12 weeks.  
We have investigated that your claim was received on the 26th of January 2023. 
To follow up on your claim status contact the ECI Funds Call Centre on *** or Whatsapp ***. 
Salt Employee Benefits