AB
Alvin B

1 reviews | Active since Jun 2024

19 Jun 2024, 10:45

*****

My name is Alvin

I've been waiting for a response from SALT Employee benefits regarding my provident funds since March this year! I'm on bargaining council and have never heard of this company or received any feedback! Are they legitimate or is this *****! I received emails stating Sanlam Handels my funds but Sanlam has no record of this!? Help

0
Replies (4)
AB
Alvin B's update19 Jun 2024, 10:38
Reviewer Update
This pertains to above mentioned statement
*** the email that I had to respond to with my claims! Note Sanlam at the end
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply19 Jun 2024, 16:30
Official
Dear Alvin
We are sorry to hear about your experience, this is not the service we aim to offer to our members.
Your concern will be attended to immediately and feedback will be provided as soon as possible.
Kind Regards
Salt EB 
AB
Alvin B's update24 Jun 2024, 10:52
Reviewer Update
I received a call from sibusiso claiming he's from SALT Employee benefits and that they can't seem to allocate my claim forms but I've had no response regarding the email account or any follow-up!
Salt Employee Benefits (Pty) Ltd.
Salt Employee Benefits (Pty) Ltd.'s reply18 Jul 2024, 15:54
Official
Hi Alvin,
Thats correct, Sibusiso Mbatha is one of our service consultants.
We will request him to call you immediately to provide feedback.
Kind Regards
Salt EB