Bad service, bad attitude

I have a 10meg line with then, if I am lucky I will get 2meg. I am working from my house I need fast internet. I have put in 3-5 complaints they dont even respond. If you call them they want case number but they don’t respond to your complain emails. And the person on the line is so rude like its my fault they don’t respond and that my line from them is slow. I have been waiting over a week for service from them, I don’t think that word is at all use in there business environment. Bad services, bad people s****s. Rather no services and no people s****s. Dont waist your time to buy safricom, you will be disappointed.