1 reviews | Active since Oct 2010
Won't issue TV licence
<p>My TV licence was due in November 2016. It was paid via EFT and a copy of the EFT was sent to SABC TV Licence department. The bank would have sent a copy direct to them as well. As of 15 April 2017 I am still waiting for a licence receipt to be issued. I have emailed this department 3 times and get absolutley no response. I know they are reading the emails as I get read receipts coming back.</p> <p> </p> <p>I think this is such poor service considering the harassment one goes through when they want your money, but once they have got it, they can't be bothered to respond to any query or request.</p>
Dear Mahargamg,
Your enquiry regarding the receipt of your TV licences confirmation dated 15 April 2017 refers.
The matter has been sent to the Current Accounts Manager (Acting) for investigation, resolution and response.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Dear Mahargamg,
Your enquiry regarding the receipt of your TV licences confirmation dated 15 April 2017 refers.
The matter has been sent to the Current Accounts Manager (Acting) for investigation, resolution and response.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Two weeks on and no one has responded as you said they would. With regards using the email address you have given - this is absolutely pointless. I have sent numerous emails to this address and as I have already stated, I see that they are read but no one responds.
Why is it so difficult to send out a renewed TV licence?
Two weeks on and no one has responded as you said they would. With regards using the email address you have given - this is absolutely pointless. I have sent numerous emails to this address and as I have already stated, I see that they are read but no one responds.
Why is it so difficult to send out a renewed TV licence?
Dear Mahargamg,
The follow-up dated 8 May 2017 to your initial enquiry has been noted.
The matter/follow-up has been resent to the Current Accounts Manager (Acting) for an urgent resolution and response.
Regards,
TEAM TV LICENCES
Dear Mahargamg,
The follow-up dated 8 May 2017 to your initial enquiry has been noted.
The matter/follow-up has been resent to the Current Accounts Manager (Acting) for an urgent resolution and response.
Regards,
TEAM TV LICENCES