WHAT THE HELL!!!

And there we go... No reply for almost a week now... You guys don't give a **** at all. I will not pay my outstanding money to you and it looks like once you have us on your system you keep on harassing us till you get your way!!! It also appears that you do not allow us to cancel with you as well which I believe is against the consumer act if I'm not mistaken. See the consumer act listed below and what it says about cancellation as well: 2) RIGHT TO CHOOSE YOUR PRODUCT a) Right to select supplier As a consumer you have the right to shop around for the best products and services and the most economical prices. b) Right to renew or cancel a fixed term agreement: Consumers may terminate fixed term agreements upon expiry without any changes or penalties. If consumers fail to cancel fixed term agreements, the supplier must extend the agreement on a month-to-month basis. Consumers are obliged to give suppliers at 20 business day’s written notice for the cancellation or a fix term agreement. Suppliers may charge reasonable penalties on early cancellations. c) right to request pre-authorisation for maintenance and repairs Suppliers may not charge for any diagnostic work or inspections to prepare quotations or estimates unless there was a prior agreement. You have a right to refuse or preauthorise additional maintenance or repairs. Consumers have a right to requests a written quotation prior to executing any repairs or maintenance Suppliers are not allowed to charge a consumer for preparing a cost estimate Consumers can not be held liable to pay any maintenance or repair, done without the Consumer’s prior consent. d) right to return goods and seek redress for unsatisfactory services Right to return goods that could not be examined prior to delivery. Consumers may return defective or unsafe goods and request a full refund, provided it is done within a reasonable period. e) RIGHT TO RETAIN UNSOLICITED GOODS WITHOUT PAYMENT Consumers may return unsolicited goods or services at the expense and risk of the suppliers. Unsolicited services and goods may be retained after twenty Business days. f) RIGHT TO CANCEL DIRECT MARKETING CONTRACTS WITHIN THE COOLING-OFF PERIOD You are entitled to cancel agreements within the prescribed cooling-off period without incurring penalties of providing reasons for your decision. Suppliers must refund within 15 days of receiving the cancelation notice All direct marketing transactions must include a cooling off period of at least (5) Business days. g) RIGHT TO CANCEL ADVANCE RESERVATIONS, BOOKINGS OR ORDERS You have the right to cancel any advanced order, bookings or reservation. Depending on the nature and circumstances, suppliers are entitled to request a reasonable charge for the cancelation. Suppliers are entitled to a reasonable deposit for bookings, orders and reservations. h) RIGHT TO CHOOSE OR EXAMINE GOODS, EVEN AFTER PURCHASE AND DELIVERY Consumers may reject goods if it did not correspond with the examined samples. Consumers can refuse items that were on display and request unopened new goods. Consumers have a right to examine any item purchased or delivered. Suppliers may charge consumers for loss or damage of goods if it resulted from any deliberate action, recklessness or gross negligence of the consumer. And here is the url I got it from: http://www.saconsumercomplaints.co.za/your-rights/