WHAT IS WITH THIS CONTINUAL LEVEL OF SERVICE

ONCE AGAIN IT IS THAT TIME OF THE YEAR TO RENEW MY TV LICENCE. ABOUT THIS TIME A COMPANY WOULD NORMALLY PROVIDE ITS CUSTOMERS WITH AN INVOICE NOTING THE EXACT AMOUNT DUE, THE DUE DATE AND VALIDITY PERIOD ETC.

DO YOU THINK THAT I HAVE RECEIVED SUCH AN INVOICE OR NOTIFICATION. LET ME HELP YOU WITH THAT, NO I HAVE NOT. DON’T WORRY ABOUT IT THOUGH BECAUSE YOU HAVEN’T BOTHERED TO EXTENDED ME THIS COURTESY FOR SEVERAL YEARS NOW (PROVIDING ME WITH AN INVOICE/NOTIFICATION OF RENEWAL).

LAST YEAR I FORGOT TO RENEW MY TV LICENCE. WITHIN NO TIME AT ALL EVERYONE FROM THE SABC TO THE DEBT COLLECTOR (VVM) INCREDIBLY KNEW OR SUDDENLY REMEMBERED MY CELL NUMBER, MY E-MAIL ADDRESS, MY POSTAL ADDRESS AND MOST PROBABLY ALL OTHER PERSONAL DETAILS TOO. BUT I SEE OLD HABITS DIE HARD AND ONCE AGAIN THE SABC PERSISTS IN NOT PROVIDING ME WITH AN ACCOUNT (OR RENEWAL NOTICE). IN THESE CIRCUMSTANCES IT’S NOT ROCKET SCIENCE TO SEE WHO BENEFITS FROM THIS, IT IS THE SABC AND THE DEBT COLLECTOR BECAUSE THEY STAND TO EARN ADDITIONAL INCOME BY THE WAY OF PENALTIES AND FEES, WHICH WOULD OTHERWISE NOT BE THE CASE.

FRANKLY THIS LEVEL OF SERVICE IS PATHETIC, IT ACTUALLY STINKS AND IT SICKENS ME. PERHAPS YOU THINK IT IS WORLD CLASS.

YES EVERYTHING IS CAPITALIZED – I'M NOT IMPRESSED AT ALL…