DG
Diane G
1 reviews | Active since Dec 2013
14 Apr 2015, 10:51
want payment for service which was not used
I have been handed over to VVM attorneys for an amount of R3400 for a service I did not make use off. I did purchase a tv which was sold a few months later. I have not had a tv since then due to the fact i was living with family. V V M attorneys are harassing me for payment even though I have told them I am not paying. I refuse to make payment for a service which I did not make use off. Their agents are rude and pushy.
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Replies (1)
Sabc Tv Licence's replyOfficial
16 Apr 2015, 14:54Hello Diane.G,
Dear Mrs Govender
Your enquiry dated 14 April 2015 regarding the SABC wanting payment from you for a service which you do not use has reference.
Please furnish me with the TV licence or ID number of the person to whom the enquiry relates to as your complaint unfortunately omits this vital information.
The matter will receive our urgent attention once the requested information is received.
Remember to quote the relevant TV licence number in any further communication with the TV Licences Department.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mrs Govender
Your enquiry dated 14 April 2015 regarding the SABC wanting payment from you for a service which you do not use has reference.
Please furnish me with the TV licence or ID number of the person to whom the enquiry relates to as your complaint unfortunately omits this vital information.
The matter will receive our urgent attention once the requested information is received.
Remember to quote the relevant TV licence number in any further communication with the TV Licences Department.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply16 Apr 2015, 14:54
Official
Hello Diane.G,
Dear Mrs Govender
Your enquiry dated 14 April 2015 regarding the SABC wanting payment from you for a service which you do not use has reference.
Please furnish me with the TV licence or ID number of the person to whom the enquiry relates to as your complaint unfortunately omits this vital information.
The matter will receive our urgent attention once the requested information is received.
Remember to quote the relevant TV licence number in any further communication with the TV Licences Department.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear Mrs Govender
Your enquiry dated 14 April 2015 regarding the SABC wanting payment from you for a service which you do not use has reference.
Please furnish me with the TV licence or ID number of the person to whom the enquiry relates to as your complaint unfortunately omits this vital information.
The matter will receive our urgent attention once the requested information is received.
Remember to quote the relevant TV licence number in any further communication with the TV Licences Department.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER