VVM and SABC

So.. Wednesday 17th October 2018 at 18:14: I receive an SMS from VVM stating that SABC has handed me over to VVM debt collectors for a value of R318.00 for my outstanding TV License to my suprise. A little concerned as I never received any other communication (letter, email or otherwise) stating that I owed money to the useless SABC.

Friday, 19th October 2018: I then go online through the SABC portal to check my balance and pay my account online at roughly 09:45, which I pay successfully and receive a receipt.

Later in the morning, around 11:53 I receive a phone call to my work number by an incredibly rude operator, who didn't introduce himself, was unclear stating he was from VVM, and tells me that I own money for a TV license that expired in August 2018 (I only bought a TV in October 2017!). The operator proceeded to ignore my questions, spoke over me and refused to listen, or respond. Very Unprofessional. When I eventually managed to state that I had paid my license, and could he please confirm, the operator went silent and eventually hung up.

Get your act together SABC and VVM. Another "wonderful" service in South Africa. Pathetic.