Very rude consultant

Received a call this morning from a lady called Portia from this number ***. She asked me to confirm my details before I even knew where she was calling from of which I refused. She then told me she was calling regarding my TV LICENCE which she says was overdue with an amount of R355 and then went on to demand I make the payment today. I explained to her that I was on my way to work at the moment and I'd be only able to make a payment Wednesday. She told me that she doesn't care and that this isn't about me and I should make a payment today latest. She then tried to give me my easy pay number and I asked is it possible to send it to me as I was driving, she said no I should go get a pen. I don't know how I'll make that payments she's demanding, because she hung up the phoner. The lady was very rude and didn't even give me time to even respond to whatever she was saying, I asked twice if she could get someone else to call me, who was willing to talk to me properly she responded by saying \are you not hearing what I'm telling you? Just pay the money!!"The only time she let me say anything was when she was asking for my details. Is this how customers are treated these days?"""