DR
Dandeline R

1 reviews | Active since Jun 2015

08 May 2017, 09:11

UNNACCEPTABLE CUSTOMER CERVICE/MISLEADING CUSTOMERS

<p>I PAID MY TV LICENCE IN FULL AND WAS PROMISED TO GET A R500 SHOPRITE VOUCHER. I FOLLOWED ALL THE STEPS AFTER 48 HOURS AFTER PAYMENT AND THE MESSAGE SAID I AM NOT REGISTERED FOR THAT SERVICE. I CALLED IN AND FOR A WEEK NOW NO ONE COULD HELP ME OR CALLED ME BACK. I WILL NOT PAY MY TV LICENCE AGAIN IF THIS IS NOT SORETED AS IT IS MISLEADING TO ME AS A CUSTOMER AND UNNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!</p>

0
Replies (4)
Sabc Tv Licence
Sabc Tv Licence's reply10 May 2017, 14:50
Official

Dear dandeline,

Your enquiry regarding "promise of a Shoprite shopping voucher worth R500.00" has reference.

The matter has been sent to the Customer Services Manager for investigation, resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES

DR
Dandeline R's update11 May 2017, 14:06
Reviewer Update

I have been told this for the past two weeks and no one has ever got back to me.

DR
Dandeline R's update31 May 2017, 11:47
Reviewer Update

no one still hasnt called me

Sabc Tv Licence
Sabc Tv Licence's reply01 Jun 2017, 14:22
Official

Dear dandeline,

Your follow-up dated 31 May 2017 has reference.

The matter has again been sent to the Customer Services Manager for investigation, resolution and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES