Unauthorized Debit Order
<p>I had a agreement to pay R100 for tv license monthly, but on 27/12/2016 I was debited R2185. I then contacted the tv license department to correct their error & spoke to a lady by the name of Prudence Matolo a supervisor. She advised me it was a error on their side & it will be corrected & she'll send me a letter confirming the error on the their side. But I constantly send her e-mails for feedback, but she doesnt respond to my mails & her landline is always busy. Can someone please assit me with my query ?</p>
Dear ricardo-robinson,
Your debit order enquiry dated 30 December 2016 refers.
We sincerely apologise for the delay in our response.
The matter has been referred to the Customer Services Manager for a resolution and response.
We furthermore thank you for your continued support.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES
Dear ricardo-robinson,
Your debit order enquiry dated 30 December 2016 refers.
We sincerely apologise for the delay in our response.
The matter has been referred to the Customer Services Manager for a resolution and response.
We furthermore thank you for your continued support.
For more information contact Customer Services on *** or email: ***.
Regards,
TEAM TV LICENCES