Unauthorised Debit transaction

<p> </p> <p>Hi</p> <p> </p> <p>So im not sure who deals with account queries, I was on hold for more than 30 minutes waiting to speak to someone without any assistance, SHOCKING!!!!!!!!!!!!!!!!!</p> <p> </p> <p>I NEED TO KNOW WHO GAVE AUTHORISATION TO DEBIT MY ACCOUNT WITH THE AMOUNT OF R 1341.00, AS PER AGREEMENT WITH YOU THE AMOUNT SHOULD HAVE BEEN R 100.00 P/M DEBIT ORDER AMOUNT, NOW YOU’VE TAKEN A LOT MORE THAN AGREED. I BELIEVE THIS IS IN BREACH OF THE AGREEMENT BY YOU. THIS IS IN BREACH OF MY BASIC CONSUMER RIGHTS.</p> <p> </p> <p>I NEVER GAVE YOU AUTHORISATION TO TAKE WHAT YOU WANT AND I DEMAND SOMEONE GETS BACK TO ME!!!!!!!!!!!!!!!!!!!!!! YOU BASICLY TOOK FOOD OUT OF MY CHILDS MOUNT BUT WHY SHOULD YOU CARE ABOUT THAT BEFORE CONSULTING ME ABOUT A FIXED AMOUNT.</p> <p> </p> <p>WAITING IN ANTICIPATED BREATH TO GET SOME ANSWERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p>