1 reviews | Active since Jul 2017
Unauthorised debit for payment of licence
<p>In my experience situations where payments has to be made, you have to receive an invoice or notification of a payment that is due, as you cannot smell when payments needs to be made.</p> <p>The SABC debited my bank account with the yearly fee, without notifying me of the debit order or sending me an invoice. due to this fact some of my other debit orders were returned and my bank charged me a nominal fee for the returned debit order. Now I owe other people mony that was actually budgeted for because of this ******* debit order that was done and I have no way of making the payment, as the bank took the rest of my money for the fee of a returned debit order. In the past I authorised a debit order for outstanding money at the SABC, but that was on a month to month basis and no authorization was given for any further deductions to be made. The SABC's response to my complaint was that the debit order is active and will remain active until I stop it. Since when can they just take money out of your account without sending you an invoice or a notice that the money will be deducted. All my other debit orders give me a notice at least a week before deduction takes place, what makes the SABC so special that they can just take? I am very upset, as now I am in financial trouble because this was not budgeted for and what if I wanted the option of making the payments monthly, or do they take your free will aswell?</p>
