WG
William G

1 reviews | Active since Feb 2015

09 Mar 2015, 09:51

Unable to successfully update address change

Every time that I go to the SABC website, I attempt to update my postal address. I fill in the details, and click apply and get told to come back in a few days so that the detail changes have time to take effect. And each time that I go back, my old address details have reappeared. This is very frustrating as my TV-license receipts keep getting sent to my previous postal address which now belongs to a stranger.

0
Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply09 Mar 2015, 12:14
Official
Hello william.goosen,

Dear Mr Goosen

Your enquiry dated 9 March 2015 regarding the update of your details using the TV Licences website and the account with the number *** in your name has reference.

The records on your account indicates that your details have been updated with the information which you have provided.

Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.

Regards,

Rudy Swartz
AUDIENCE LIAISON OFFICER