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Nicole N

1 reviews | Active since Jan 2017

30 Jan 2017, 16:09

UNABLE TO CANCEL TV LICENCE

<p>I am so tired of SABC TV licence. I bought a TV in 2014 when I was a student, a few months after that I sold it due to the fact that I never used it as I always use my laptop fro entertainment. I found out two years ago that you can cancel it by sending them an affidavit stating that you no longer own a TV. I sent the affidavit through to them but never heard anything back, I sent various other emails but never had a response. I have tried phoning literally hundreds of times I am put on hold and never even get through NOT OWN.</p> <p>How am I suppose to cancel something if I can NEVER get hold of the consultants or nobody responds to my emails. This is really ridiculous, I am tired of wasting time and money (I have been put on hold for more than 30 minutes almost 10 times) over something I have done more than my fair share to sort this out. THE WORST SERVICE I HAVE EVER RECEIVED IN MY LIFE.</p>

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Replies (1)
Sabc Tv Licence
Sabc Tv Licence's reply14 Feb 2017, 15:38
Official

Dear nicoleanel,

Your enquiry regarding the cancellation of your TV licence refers.

The matter has been referred to the Cancellations Department Manager for investigation and response.

For more information contact Customer Services on *** or email: ***.

Regards,

TEAM TV LICENCES