SS
Suzanne S
1 reviews | Active since Feb 2015
18 Feb 2016, 10:23
Unable to cancel my TV licence and no refund
I have sent several emails to the TV Licencing department, with all the necessary documentation to confirm that I sold my TV and no longer require a TV Licence. As my annual fee went off by debit order after I sold my TV, I requested a refund. As yet, no response - this is months now and still nothing.
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Sabc Tv Licence's replyOfficial
22 Feb 2016, 14:21Hello Suzaan Steynberg,
Dear Suzaan Steynberg,
Your enquiry dated 18 February 2016 regarding the cancellation and ceasing of the debit order of the TV-licence with the number *** has reference.
The enquiry has been forwarded to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear Suzaan Steynberg,
Your enquiry dated 18 February 2016 regarding the cancellation and ceasing of the debit order of the TV-licence with the number *** has reference.
The enquiry has been forwarded to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Sabc Tv Licence's reply22 Feb 2016, 14:21
Official
Hello Suzaan Steynberg,
Dear Suzaan Steynberg,
Your enquiry dated 18 February 2016 regarding the cancellation and ceasing of the debit order of the TV-licence with the number *** has reference.
The enquiry has been forwarded to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES
Dear Suzaan Steynberg,
Your enquiry dated 18 February 2016 regarding the cancellation and ceasing of the debit order of the TV-licence with the number *** has reference.
The enquiry has been forwarded to the Cancellations Department Manager for a resolution and response.
Should you require more information in this regard, kindly contact Customer Services on *** or e-mail: ***.
Regards,
TEAM TV-LICENCES