1 reviews | Active since Mar 2015
Tvlicence ripoff
<p>I have been not been able to pay my annual tv licence fee and it has been due since last year October. After numerous reminders to pay I decided to make an effort to pay R100 until I have completed the full amount . I now regret having done so because suddenly R70 of the R100 I paid went into admi fees. Now i am convinced this oustanding amount will never be paid up as each small amount I can afford to pay will not do much to reduce the debt. So much for trying to do the right thing.</p>
Dear Thapelo27
Your enquiry regarding the outstanding balance and the administration fee charged on your TV licence dated 1 August 2016 refers.
Please note that administration fees are charged when an amount of less than the outstanding balance is received as the system has been set-up in this way. The same applies when a licence holder enters into a payment arrangement.
It is important for a licence holder to notify the Corporation when he/she will not be able to meet their legal obligation to renew their TV licence in order for us to make arrangements. In doing so the system will not charge further penalties on an active payment arrangement.
You have unfortunately not notified the Corporation, however a consultant will contact you in order to resolve the matter.
For more information please contact Customer Services on ********** or email: Regards,
TEAM TV LICENCES
Dear Thapelo27
Your enquiry regarding the outstanding balance and the administration fee charged on your TV licence dated 1 August 2016 refers.
Please note that administration fees are charged when an amount of less than the outstanding balance is received as the system has been set-up in this way. The same applies when a licence holder enters into a payment arrangement.
It is important for a licence holder to notify the Corporation when he/she will not be able to meet their legal obligation to renew their TV licence in order for us to make arrangements. In doing so the system will not charge further penalties on an active payment arrangement.
You have unfortunately not notified the Corporation, however a consultant will contact you in order to resolve the matter.
For more information please contact Customer Services on ********** or email: Regards,
TEAM TV LICENCES
