aM
akhona M
1 reviews | Active since Oct 2014
17 Jul 2015, 10:12
TV Licence - prolonged debit order
Good day<br> <br> I have made arrangements to pay the tv licence in two months, April and May. When am checking my bank statement SABC TV Licence has debited small amounts twice in June R 31.53 for each transaction am paying R16.00. This morning I just got an sms saying I have paid less money, I must pay R 189.00 and my statement reflects R157.00. now I must pay the outstanding amount and service charges. You made a mistake on your system why must I suffer for you guys?
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Sabc Tv Licence's replyOfficial
22 Jul 2015, 14:47Hello magcakini209,
Dear magcakini209,
Your enquiry dated 17 July 2015 regarding debit order loaded on the TV-licence with the number ***.
I do apologise for the late response to your enquiry.
The matter has been referred to our Arrear Accounts Department Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear magcakini209,
Your enquiry dated 17 July 2015 regarding debit order loaded on the TV-licence with the number ***.
I do apologise for the late response to your enquiry.
The matter has been referred to our Arrear Accounts Department Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Sabc Tv Licence's reply22 Jul 2015, 14:47
Official
Hello magcakini209,
Dear magcakini209,
Your enquiry dated 17 July 2015 regarding debit order loaded on the TV-licence with the number ***.
I do apologise for the late response to your enquiry.
The matter has been referred to our Arrear Accounts Department Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER
Dear magcakini209,
Your enquiry dated 17 July 2015 regarding debit order loaded on the TV-licence with the number ***.
I do apologise for the late response to your enquiry.
The matter has been referred to our Arrear Accounts Department Supervisor for resolution and response.
Should you require more information in this regard, kindly contact Arrear Accounts on *** or e-mail: ***.
Regards,
Rudy Swartz
AUDIENCE LIAISON OFFICER